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Frequently Asked Questions
If your basket is eligible for ’monthly payments’ with PayBright, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with PayBright and accept the terms of your payment plan.
To learn more about PayBright and credit checks, please read this helpful FAQ article on the PayBright help site.
- At checkout, you will set up for a monthly convenient, automatic pre-authorized payments that debited/charged your Canadian Visa/Mastercard debit/credit card.
- PayBright currently accepts Visa and Mastercard credit or debit cards. Debit cards must have the Visa or Mastercard logo. Please note that prepaid cards are not accepted.
- Please refer to the payment plan agreement for all of your payment schedule information.
- For more information on late or NSF fees, please see this FAQ article on the PayBright help site here.
- Purchases made using PayBright are subject to our return policy. Any returns will be processed by HomeBuffet, and your PayBright balance will be reduced, cancelled, or refunded accordingly. If HomeBuffet has provided a refund to you via a gift card, you must still continue repaying your installment plan in full. For information on returns, review our return policy here.
- For help with your payment plan or if you haven’t received your confirmation email, please contact PayBright via their website.
- Please use an alternate payment method to complete your purchase.
- Sure, at any time! There are no penalties or fees for early repayments. To pay off your current balance, please send us a message here.
- No, you will not be charged. If you’ve already made a payment to PayBright and are owed a refund, this may take up to 5-10 business days to appear on your bank account or credit card statement. If you have any questions about the refund process, please reach out to the PayBright team through here.
- Most authorizations are reversed within 24 hours, however this is ultimately up to your financial institution, and may take 5-10 business days to be reflected on your credit card statement.