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FAQs


 

Unfortunately, we are exclusively online at the moment. However, our return policy does offer a 7-day money back guarantee for furniture as well a 12-month comprehensive warranty. In case you are interested, here is our return policy page:  https://hbuffet.ca/pages/returns.

 

 

Yes. For LTL shipments, the carrier will call you to schedule a time for the delivery. For smaller items delivered by standard couriers, you may not be given an advance notice of the exact time of delivery. 

 

 

Unfortunately, we do not offer international shipping at this moment. For American residents, please use our American website, www.hbuffet.com.

 

 

Once your order is placed, HomeBuffet will keep you updated via e-mail updates.

If your item(s) is in stock and we processed the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

 

 

Once you place an order, we generally ship your item within 48 hours. Depending on your location, it typically takes 5-7 business takes for your order to arrive. 

 

 

For furniture:

For other items:

 

 

For furniture: 

For other items:

 

 

All orders cancelled after 48 hours are subject to a $10 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.  Please remember it can take some time for your bank or credit card company to processed.

 

 

All furniture are backed by a twelve (12) months comprehensive warranty.

We warrant all goods for a period of twelve (12) months under normal usage, to be free from defects in material and workmanship. HomeBuffet's liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge.

This warranty does not cover:

  • Damage arising from abnormal use, abuse or negligence.
  • Products which have not been maintained, or which have been modified.

This warranty applies only to the original purchase. Proof of purchase is required. To the extent committed by law, all other warranties, express or implied, are excluded. All goods subject to warranties must be returned to us in original packaging for inspection and assessment at your cost. The warranty is valid in Canada only, and is non-transferrable. We do not offer warranty services on items shipped internationally. Warranty does not apply to commercial usage or shall be void should the original purchase change ownership. For our full warranty information, please  click here.